New Delhi: The Jawa 42 has been up to date for 2024 with a worth lower and a tweaked engine that gives extra energy. The brand new worth ranges between INR 1.73 lakh and INR 1.98 lakh, ex-showroom Delhi, making the bottom variant INR 16,000 extra reasonably priced than earlier than.
In an unique interview with Ashish Joshi, CEO of Jawa Bikes, the strategic route and challenges going through the corporate are laid naked. Joshi highlighted the corporate’s dedication to advancing the traditional motorbike section, distinguishing itself with superior specs and engineering in comparison with opponents like Royal Enfield, Honda, Triumph and so forth.
“Whereas our specs have at all times been superior, such because the 27hp from our 300cc engine in comparison with others with bigger engines, our focus stays on evolving the traditional motorbike expertise moderately than merely competing on paper,” Joshi stated. “I do not assume sufficient individuals have given us credit score that with a 300 cc engine, we have been 27hp, whereas others have been struggling round 20hp.” He emphasised that Jawa is pushed by a mission to modernize and refresh traditional bikes, a objective that requires persistence and perseverance.
Joshi addresses the shortcomings of the earlier fashions and emphasizes that the corporate is barely 5 years previous. “Jawa’s technique consists of not solely technological developments but additionally a strong dealership enlargement plan,” he stated. The corporate goals to extend its dealership community from 431 to 600 by the top of the 12 months. This enlargement consists of 100 new café format shops designed to boost buyer engagement and repair.
Joshi additionally addressed the challenges confronted by Jawa, together with the affect of COVID-19 on dealership operations and customer support. Regardless of these hurdles, he expressed confidence within the firm’s resilience and dedication to motorbike engineering. “We’re not right here simply to make noise; we deal with delivering worth via our merchandise and repair,” Joshi affirmed.
The up to date Jawa 42 introduces a number of notable adjustments:Engine Enhancements: The 294cc liquid-cooled motor now delivers 27.32hp and 26.84Nm of torque. The engine contains a slip and help clutch, gear-based throttle mapping for smoother shifts, and new balancer parts to attenuate vibrations.
Design Updates: The motorbike sports activities six new color choices, a redesigned seat for added consolation, and modifications to the rear shock mounting for improved journey high quality.
Variants: The bottom variant consists of single-channel ABS, spoked wheels, and an analogue LCD. Increased variants include options akin to totally digital LCD shows, alloy wheels, and dual-channel ABS.
In regards to the points associated to service and half substitute, Joshi stated {that a} buyer grievance will attain him in three steps. He stated, “I feel we’re one of many corporations which see from a buyer viewpoint, they (buyer complaints) will attain me in three steps. In one other firm, they will take 32 steps to succeed in the CEO. We have mapped the journey for us. It’s three steps. In case your drawback isn’t attended by this man, this man or this man, I’ll attend to it. So we’re very, very, very fast by way of dealing with.
Concerning customer support, Joshi expressed confidence in Jawa’s strategy. “Our service community is essential. We’re addressing the gaps that arose when clients bought bikes in areas with out dealerships. We’re working to make sure our clients have quick access to service,” he stated. “We’re very conscious of buyer points. If an issue isn’t resolved by the primary contact level, it escalates shortly to me.”
Joshi additionally revealed the corporate’s customer-centric initiatives, together with guarantee extensions. “We provide a factory-backed guarantee for as much as twelve months on bikes which might be 4 years previous throughout our service camps. This can be a testomony to our confidence in our merchandise,” he defined.
