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Montway Auto Transport earned a 4.6 out of 5.0 stars in our automobile delivery research, incomes the title of “Finest Service Choices” because of its value and protection.
Crash Course:
Montway has an enormous community of over 30,000 carriers, permitting the corporate to ships autos anyplace in the US, together with Alaska and Hawaii.
Delivery a automobile with Montway will value between $0.75 to $1.42 per mile for open and enclosed delivery respectively.
Montway makes delivery hassle-free by providing assured pick-up dates and cargo insurance coverage.
Montway Auto Transport Overview
In Our Opinion:
Montway Auto Transport earned a 4.7 out of 5.0 stars, the best of all automobile shippers in our research. Their popularity within the business places them above the remaining.
Professionals
Quite a few reductions
24/7 customer support
Ships bikes, ATVs, SUVs, and vans
Cons
Doesn’t ship boats or RVs
No terminal-to-terminal delivery
Fewer perks than some opponents
After researching and evaluating the highest automobile delivery corporations, our staff gave Montway Auto Transport our 2024 award for “Finest Total.” In our up to date Montway Auto Transport evaluate, we’ll unpack why the supplier earned that award and reveal different particulars that we found.
Beneath, you’ll discover a breakdown of Montway’s auto transport companies, delivery prices, and critiques from prospects. We’ll additionally go over learn how to discover automobile delivery quotes on-line from Montway Auto Transport and different suppliers that will help you make an knowledgeable resolution.
Montway Auto Transport Overview
Our staff of consultants awarded Montway Auto Transport with 4.6 stars out of 5.0 and acknowledged it for having the Finest Service Choices within the business.
Needless to say Montway doesn’t provide transport for specialty fashions akin to boats and leisure autos (RVs). The supplier additionally lacks GPS monitoring companies, although prospects can inquire in regards to the location of their car at any time.
Total, nevertheless, our Montway Auto Transport evaluate revealed that it’s one of many premier automobile delivery corporations within the business.
Montway Auto Transport Professionals and Cons
The desk under reveals a few of the most notable benefits and downsides present in Montway Auto Transport critiques:
Is Montway Auto Transport Legit?
Based: 2006Headquarters: Schaumburg, IllinoisU.S. Division of Transportation (USDOT) quantity: 2239816Motor provider (MC) quantity: 611862Better Enterprise Bureau (BBB) score: A+BBB buyer score: 4.6 out of 5.0Service space: U.S., together with Hawaii and Alaska
Montway Auto Transport is a respectable, well-respected automobile delivery firm with greater than 16 years of expertise. In 2021, the Chicago-area supplier obtained the Bronze Stevie® Award for Innovation of the Yr within the enterprise service industries class. Montway was additionally acknowledged as one of many fastest-growing non-public corporations by Inc. 5000. Lastly, the corporate has obtained a Patriot Award for being a Army Assist Employer.
Montway Auto Transport Buyer Critiques
Buyer critiques for Montway on-line are, for probably the most half, very constructive on web sites akin to BBB and Google. With over 1,900 buyer critiques on the BBB web site, Montway Auto Transport averages a score of 4.6 out of 5.0 stars. The car transport firm’s critiques are related on Google, the place the automobile shipper additionally has 4.7 out of 5.0 stars primarily based on over 17,200 critiques.
Whereas not everybody studies a constructive expertise with the auto delivery firm, prospects usually categorical favorable views. Montway Auto Transport has a few of the highest on-line scores on buyer evaluate websites and carried out effectively in our unbiased delivery survey. Beneath we’ll spotlight the constructive and destructive buyer critiques left on the BBB and Trustpilot’s web sites.
Constructive Montway Auto Transport Critiques
In lots of the Montway Auto Transport critiques we discovered, individuals who had favorable buyer experiences stated their autos arrived on time and with out injury or a lot problem. Round 10% of reviewers talked about an “straightforward course of” when coping with Montway.
Listed here are some constructive buyer critiques:
“Immediate pickup and super-fast supply. Received my automobile from Seattle [area] to New York space in simply six days. No scratches or damages to the automobile.”
– Manoj B. by way of Trustpilot
“The trucking firm picked by Montway, Kotermak Auto Transport, was superior. My automobile went into the trailer easily and was by no means moved from the spot till it was delivered at its vacation spot. The [trucker] was very courteous and well mannered. Total, this transfer exceeded my expectations.”
– Imran S. by way of BBB
Montway Auto Transport Complaints
As for destructive Montway Auto Transport critiques, we discovered that less-than-satisfied prospects skilled just a few frequent points. These included car damages, shock prices not included within the unique delivery quote, and truck drivers failing to be on time for pickup and supply dates.
It needs to be famous, nevertheless, that Montway responds to 62% of critiques on common.
Listed here are two destructive Montway Auto Transport critiques value noting:
“Montway is the standard dealer. Guarantees the whole lot, however one hour earlier than supply, ‘Sorry we will’t cowl your load.’ Left me with two autos to maneuver on the final minute.”
– Robert B. by way of BBB
“Don’t use this firm. They subcontracted the transport, and our automobile was totaled. This was a four-hour transport. Horrible customer support, and the declare they filed with the subcontractor’s insurance coverage firm went nowhere.”
– Truet M. by way of Trustpilot
Montway Auto Transport Critiques on Reddit
Montway Auto Transport critiques on Reddit are usually combined however general pretty constructive, protecting with what we seen on different web sites. Folks ask for recommendation about corporations and companies on Reddit, and customers have provided loads of opinions about Montway Auto Transport.
Listed here are a few of the issues Redditors needed to say about Montway:
“From a buyer’s perspective, for those who’re pleased with their quote – they’ll deal with the whole lot you want them to and be available ought to the provider not talk with you.”
– u/AutoTransortBroker
“Montway is nice however they’re a big firm, most likely the only largest auto transport dealer.”
– u/DonCarshipperVito
“I used Montway Assured pickup date because of my tight schedule, which went wonderful. 10/10 would suggest.”
– u/unknownpoppyseed
“This has been an pointless, chaotic, and nerve-racking expertise. I solely hope that the corporate reimburses me a few of my cash so I can use it to ship my belongings since I used to be not allowed time to place them in my car.”
– u/drewsara95
It’s value noting that many feedback got here from Redditors whose usernames advised some type of relationship with the auto-shipping business.
Is Montway Auto Transport Good?
Our analysis staff surveyed 1,000 automobile delivery prospects in late 2021. Montway Auto Transport was the most well-liked automobile delivery firm amongst respondents, with simply over 24% utilizing the service.
Montway Buyer Service Survey
When requested about buyer satisfaction relating to their delivery expertise with Montway Auto Transport, 84% stated they have been a minimum of considerably glad with their service. The chart under reveals a breakdown of responses:
Amongst those that used Montway to ship a car, 78% stated they’d suggest the corporate to another person – the best of any supplier in our research. The corporate was a standard selection for folks delivery a car to Alaska.
Based on the survey, these have been the commonest issues folks had when utilizing Montway Auto Transport:
Harm to a car (of any severity)
Value elevated after reserving when the worth was not assured
Service’s insurance coverage wouldn’t cowl injury*
*Be aware that this might be because of a number of legitimate causes, such because the provider’s insurance coverage coverage having a excessive deductible. Nonetheless, some situations is also because of poor service. It is a good reminder at all times to learn your documentation fastidiously.
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Montway Auto Transport Value
Like most car transport corporations, Montway Auto Transport expenses prospects on a per-mile foundation. Right here’s how Montway Auto Transport’s per-mile value usually breaks down:
86 cents per mile for open transport
$1.22 per mile for enclosed transport
Mileage is among the foremost components in the price of delivery a automobile with Montway. So whereas the general value of long-distance delivery, akin to a cross-country transfer, is increased, the speed you’ll pay per mile is much less.
Montway Auto Transport Quotes
Montway Auto Transport gives an immediate quote software on its web site that will help you higher perceive how a lot it may cost to ship your automobile. We calculated the automobile delivery value for a 2020 Nissan Rogue in working situation in just some minutes. Right here’s what we obtained by the quote software for varied places:
It’s essential to notice that some Montway Auto Transport critiques point out the ultimate value being considerably increased than the unique quote. This may increasingly or might not be the case for you.
Montway Auto Transport Reductions
For patrons seeking to get low cost automobile delivery, Montway Auto Transport does provide just a few reductions. Listed here are some examples:
Army low cost: Montway gives reductions to each active-duty navy members and veterans. Name customer support to substantiate the precise quantity.
Money low cost: It can save you some cash on delivery prices by paying your invoice in money relatively than with a bank card or test.
Multi-vehicle low cost: Montway gives a reduction for purchasers who ship a number of autos directly.
Returning buyer low cost: Some return prospects can qualify for a reduction on their delivery service.
You might be able to discover different reductions from Montway Auto Transport. Whereas it isn’t as handy as getting an internet quote, you’ll be able to ask a consultant about all accessible reductions for those who name the corporate’s telephone quantity.
Montway Auto Delivery Value Components
Whereas delivery distance is among the most influential components in the price of delivery a automobile, it’s not the one one. Different variables can considerably have an effect on how a lot you pay to maneuver your car.
Listed here are a few of the foremost concerns:
Time of yr: Delivery a automobile through the summer season or in January normally means further bills.
Value of gas: When truck drivers need to pay extra for gas, the additional value is handed on to prospects.
Automobile operability: Inoperable autos are dearer to ship than absolutely operational automobiles.
Sort of automobile: Bigger fashions and specialty autos akin to RVs and bikes may value extra to ship.
Highway circumstances: Components akin to site visitors, building, climate, and the situation of the freeway can affect the price of automobile delivery.
Sort of transport: Selecting an possibility akin to enclosed delivery or expedited transport means paying a better delivery value.
Delivery vacation spot: Transporting a automobile from terminal to terminal is usually cheaper than having the delivery firm carry out a dropoff at your door. Montway Auto Transport solely gives door-to-door delivery, although.
Supply time: You may get rushed car delivery, but it surely comes at a further value. Reserving your transfer just a few weeks upfront and being versatile about pickup and supply dates will help you get decrease charges.
Service competitors: Busy delivery locations akin to Florida, California, and New York might include lower-than-average charges.
Whereas enclosed transport means a safer delivery course of, Montway Auto Transport says utilizing this technique of transportation can enhance a delivery invoice by 30% to 40%.
Montway Auto Transport Automotive Delivery Providers
Montway Auto Transport offers with over 1,500 automobile shippers throughout the US to supply a big number of delivery choices. Right here’s an summary of the accessible delivery companies:
Expedited delivery: You possibly can rush your delivery dates if you might want to, however doing so provides value to your cargo.
Traditional automobile delivery: If you might want to ship a uncommon or particularly beneficial car, you’ll be able to pay extra for Montway movers to take further precautions with it to cut back the danger of injury.
Door-to-door supply: Montway Auto Transport will ship your automobile immediately from an outdated handle to the one you’re relocating to, or a minimum of very near it.
Open trailer transport: Delivery your automobile in an open container is the cheaper possibility, but it surely additionally exposes your car to wreck from automobile accidents, highway particles, and different hazards.
Enclosed trailer transport: For a further payment, you’ll be able to ship your automobile in an enclosed container to guard it from many sources of injury.
Delivery to Alaska and Hawaii: Not all automobile shippers can transfer a automobile to or from Alaska and Hawaii, however Montway Auto Transport gives this service.
Kinds of Autos Shipped by Montway
Montway Auto Transport ships most car varieties. These embody:
All-terrain autos (ATVs)
SUVs
Sedans
Minivans
Bikes
Pickup vans
Passenger vans
Montway Auto Transport critiques point out that the corporate gained’t ship RVs, trailers, or boats.
How Montway Auto Transport Works
Like all corporations, Montway Auto Transport has its personal algorithm and insurance policies for its prospects and carriers to observe. Understanding these insurance policies forward of time will help to make sure a easy cargo.
Montway Auto Transport Monitoring
Montway Auto Transport gives a comparatively handy and dependable option to observe your car’s location. With its easy-to-use web site, you’ll be able to observe the complete course of in actual time. You too can obtain up to date standing emails and a telephone name from an skilled transportation specialist when your car is loaded onto the truck alongside the route. All you might want to do is use the monitoring quantity offered to you.
Nonetheless, many suppliers provide reside GPS monitoring companies. That service shouldn’t be accessible, as is talked about in lots of destructive Montway Auto Transport critiques.
Montway Auto Transport Insurance coverage
Montway Auto Transport makes certain that any cargo it brokers is insured. All land shipments include inland marine cargo insurance coverage protection as much as $100,000. That is offered by the motor provider however has sure limitations.
When you’re delivery by sea, the oceanic transporter is deemed accountable by way of the phrases and circumstances of the delivery settlement. So for those who ship exterior of the contiguous U.S., we suggest studying the tremendous print.
Montway Assured Decide-Up
Inside the auto transport business, it’s frequent for pickup and supply dates to be versatile. Montway Auto Transport, although, gives assured pickup dates with its companies. This lets you absolutely decide to any journey or transferring plans. It will probably additionally present peace of thoughts throughout an in any other case nerve-racking transfer.
Montway Auto Transport Cargo Coverage
When transporting automobiles, Montway helps you to ship private gadgets in a single suitcase or field of as much as 100 kilos at no further value. A number of Montway Auto Transport critiques point out this being useful. As a result of security rules, the truck driver can examine the car for illegal gadgets.
Montway Auto Transport Cancellation
You possibly can cancel your automobile cargo with Montway Auto Transport, however it might value you. You may get a full refund for those who cancel earlier than a provider is assigned to your transfer. Nonetheless, after you’ve been assigned a provider, the corporate expenses a $249 cancellation payment to alter plans.
To cancel your Montway Auto Transport cargo, you might want to submit a written request to information@montway.com.
How To Ship a Automotive With Montway
Many Montway Auto Transport critiques point out the corporate’s straightforward delivery course of. That is particularly nice information for those who’re delivery a automobile for the primary time. However what precisely is that course of?
Listed here are the steps to delivery your automobile with Montway:
Ebook your service: After getting a quote, you’ll be able to ebook your service with Montway, together with selecting your most popular dates and delivery strategies. If you might want to ship your automobile in a rush and even get next-day service, which may be potential for an additional payment.
Put together your automobile to be shipped: Montway means that you can pack as much as 100 kilos of private gadgets in your car. Earlier than you ship your automobile, safe all free gadgets that would transfer across the car and trigger injury through the cargo.
Get your automobile picked up: Since Montway Auto Transport doesn’t provide terminal-to-terminal delivery, your driver will decide your automobile up at your house or at a selected location.
Wait: Relying on the delivery distance, climate and site visitors circumstances, and your motor provider’s schedule, your cargo may take a number of days.
Accumulate your car: As a result of Montway Auto Transport solely gives door-to-door delivery, your automobile will arrive near your house or chosen vacation spot. You or somebody you belief ought to signal the invoice of lading when the car will get there. That is an official authorized doc that acts as a receipt and accommodates all the small print of your cargo.
Montway Automotive Delivery Critiques: Conclusion
Though we predict Montway Auto Transport is a superb possibility for automobile delivery, our consultants advise getting no-obligation, free quotes from a number of automobile delivery corporations earlier than making a monetary dedication.
Montway Auto Transport Rivals
Simple Auto Ship and Sherpa Auto Transport are two different automobile transport suppliers effectively value trying out.
Simple Auto Ship
Simple Auto Ship is a automobile delivery supplier that will enchantment to budget-conscious prospects. Our analysis consultants discovered that Simple Auto Ship has a few of the least expensive charges amongst automobile transport corporations and honors quotes for as much as 30 days. Simple Auto Ship will get a 4.5- out of 5.0-star score primarily based on its popularity, costs, transport choices, and buyer expertise.
Like Montway, Simple Auto Ship gives delivery in all 50 states and worldwide transport. The corporate additionally has an A+ score from the BBB and 4.6 out of 5.0 stars on the BBB web site primarily based on buyer critiques.
Learn our in-depth Simple Auto Ship evaluate for extra info.
Sherpa Auto Transport
Those that need to know automobile delivery prices upfront ought to take into account Sherpa Auto Transport. The Charlotte, North Carolina-based firm gives related companies to Montway with enclosed transport, open transport, and door-to-door delivery.
Nonetheless, in contrast to Montway Auto Transport, Sherpa ensures that the worth that you just’re quoted is the ultimate value you’ll pay. The corporate additionally gives a Clear Automotive Assure, which is a reimbursement of as much as $20 for a automobile wash after your automobile arrives.
Sherpa earned our Finest Worth award and an general score of 4.5 out of 5.0 stars primarily based on popularity, costs, delivery choices, and customer support. Regardless of solely being six years outdated, Sherpa is a BBB-accredited enterprise with an A+ score. Clients give Sherpa 4.91 out of 5.0 stars on the BBB web site.
To be taught extra, try our full-length Sherpa Auto Transport evaluate.
Finest for Locked-In Pricing
Our Ranking: 4.5 out of 5.0
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The underside line on Montway is that the corporate is nearly as good because it will get throughout the auto transport business. With inexpensive charges, loads of reductions, and plenty of constructive Montway Auto Transport critiques, we consider the corporate is a superb selection for most individuals seeking to ship a automobile.
Montway Auto Transport: FAQ
Beneath are some often requested questions on Montway Auto Transport:
Is Montway Auto Transport a dealer?
Like most auto transport corporations, Montway brokers delivery contracts with a community of long-distance automobile carriers throughout the nation. Appearing as a go-between, it really works to seek out shoppers the very best deal and streamline the delivery course of.
How lengthy does Montway Auto Transport take?
The timeframe for auto transport varies by distance and placement, but it surely normally takes one to 5 days.
What’s the telephone quantity for Montway Auto Transport customer support?
If you might want to attain Montway Auto Transport for help, you’ll be able to name customer support at 888-666-8929. You too can get text-based assist by way of a reside chat on-line at www.montway.com.
Does Montway have GPS monitoring?
Montway Auto Transport doesn’t presently provide GPS monitoring. Nonetheless, you’ll be able to name the corporate throughout common enterprise hours to test the standing of your cargo.
Who owns Montway Auto Transport?
Dimitre Kirilov is the president and CEO of Montway Auto Transport. The corporate is privately owned.
How lengthy has Montway Auto Transport been in enterprise?
Montway Auto Transport has been within the automobile delivery enterprise since 2007. The corporate is now one of the crucial common within the U.S.
What’s the greatest auto transport firm?
Our analysis consultants have discovered that Mercury Auto Transport, AmeriFreight, and Montway Auto Transport could be nice choices for car transportation. Finally, deciding which firm is true relies on your price range, delivery vacation spot, and transport sort.
How do I do know if an auto transport firm is legit?
Most auto transport brokers vet their carriers forward of time, but it surely’s by no means a nasty concept to perform a little research by yourself. Buyer critiques on web sites just like the BBB, Trustpilot, and Google can provide perception into whether or not or not an auto transport firm is legit. You too can search for crimson flags, akin to whether or not an auto transporter is keen or to not present a bodily handle for its enterprise.
Our Methodology
Our skilled evaluate staff takes satisfaction in offering correct and unbiased info. We recognized the next score classes primarily based on shopper survey information and performed intensive analysis to formulate rankings of the very best automobile delivery corporations.
Affordability: A wide range of components affect value, so it may be tough to check quotes between suppliers. Our staff performs ongoing secret shopper analyses for various autos, companies, and delivery routes to offer this score.
Delivery Choices: As a result of every shopper has distinctive wants, it’s important that an auto transport firm gives an array of companies. We bear in mind the supply of companies, capability to ensure pickup and drop-off dates, and insurance coverage protection choices.
Operations: We take a detailed have a look at how every auto transport firm operates, together with how shortly autos get picked up, common transit instances, insurance coverage protection choices, and extra.
Business Standing: Our staff considers Higher Enterprise Bureau (BBB) scores, an organization’s historical past of service, and years in enterprise when giving this rating.
Buyer Service: Respected automobile shippers function with a sure diploma of look after shoppers. We bear in mind buyer critiques, BBB complaints, and the responsiveness of the customer support staff.
*Information correct at time of publication.
