“Offering the neighborhood with high quality automotive upkeep and restore, for any automotive they drive, is crucial to our function as an unbiased various to sellers and specialty retailers,” he explains.
In line with Mr. England, one other key part to their unique advertising and marketing was the title of their enterprise. “We select to say auto care as an alternative of auto restore in our title,” he explains, “to mirror the significance we place on preventive upkeep.”
As an alternative of simply specializing in repairing prospects vehicles once they break down, he continues, “We arrange a scheduled upkeep program to maintain their vehicles in good working situation all year long, avoiding expensive repairs down the street.”
Ms. Weaver is fast to level out that that their slogan line, Trying Out For You and Your Automotive, speaks to this emphasis on preventative upkeep and customer support.
“Now we have a whole bunch of loyal prospects who maintain coming again to us as a result of they know that we are going to all the time take excellent care of their automotive,” she says.
An excellent preventative upkeep plan, she says, “isn’t one thing that our techs simply pull off the shelf.” The person buyer’s driving habits drive the main points of the plan. “Every upkeep plan is custom-made to the person driver and their car.”
After over 25 years successful the award for greatest auto restore store in Howard County Maryland and over 700 5-Star critiques, buyer testimonials are quite a few and distinctive. As anticipated, some are fairly memorable, Ms. Weaver says, together with a buyer with over 500,000 miles (and nonetheless counting) on his automotive and one other buyer who drives all the way in which from his new residence in Pennsylvania for normal upkeep on his automotive.
